Privacy Policy
Last Updated: November 29, 2024.
Welcome to the Ramon Bacaui Hair Salon and Med Spa (referred to herein as “we,” “us,” or “our”). This Privacy Policy (“Policy”) explains how we collect, use, and disclose your information when you interact with our website, services, and third-party tools including Google Analytics (GA4), Google Search Console, and DaySmart, which facilitate appointment scheduling, communication, and review management.
Please read this Policy carefully. By using our services or visiting our website, you acknowledge that you understand and agree to the terms outlined here. If you do not agree, please refrain from using our site or services.
We encourage you to review this Policy periodically as we reserve the right to make changes at any time. Continued use of our website and services constitutes your acceptance of those changes.
What Information Do We Collect?
Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us. This may include:
- Name, email address, phone number, and address when you book an appointment or contact us.
- Payment details (if necessary for service transactions).
- Information you include when leaving feedback or participating in surveys.
Information Collected Automatically
We use tools like Google Analytics (GA4) and Google Search Console to collect data about how you interact with our website. This may include:
- Device identifiers such as your IP address, browser type, and operating system.
- Usage information such as pages visited, time spent on the site, and referral URLs.
- Cookies or similar technologies that track preferences to improve user experience.
Information from DaySmart Integration
Our booking system, DaySmart, collects personal information when you schedule appointments, including:
- Your name, contact details, and requested service.
- Appointment history for scheduling efficiency and follow-ups.
- Limited information for customer feedback, such as a text message requesting reviews.
How Do We Use Your Information?
We collect your information to:
- Schedule and manage appointments.
- Communicate service details and updates via phone, email, or SMS text message.
- We may use your contact information to follow up with you regarding your experience with our services, including requesting feedback or reviews.
- Improve website functionality and monitor site usage trends through Google Analytics.
- Enhance the customer experience and tailor future communications.
Your data helps us to deliver, support, and improve our services in alignment with your preferences.
Do We Share Your Information?
We may share your information in the following circumstances:
- With Service Providers: Third-party vendors like DaySmart and Google Analytics help us process, manage, and analyze data. We may use DaySmart and other third-party vendors to manage communications, including follow-up messages about your experience.
- Compliance with Legal Obligations: If required by law, court orders, or regulatory requirements, we may disclose your information.
- Business Transfers: In the event of a merger or sale, personal information may be transferred to the acquiring entity.
Your Privacy Rights
- Access and Correction: Request to view or update the data we hold about you.
- Opt-Out: Decline marketing communications or opt out of targeted advertising through tools like the DAA Opt-Out Page.
- Data Deletion: Request deletion of your personal information, except when required for ongoing service delivery or legal obligations.
Cookies and Tracking Technologies
- Cookies: Cookies are small files stored on your device when you visit our website. You can control or disable cookies through your browser settings, but this may limit certain features on our site. They help us: Remember your preferences and settings, analyze site traffic and usage patterns and display personalized advertisements based on your interests.
- Web Beacons and Pixels: we use tracking pixels (e.g., from Google Analytics) to gather information about your interactions with our website, such as which pages you visit and when.
- Google Analytics: Google Analytics helps us understand how users interact with our site. For more details on how Google collects and processes your data, visit the Google Privacy Policy. To opt out of Google Analytics tracking, visit Google Analytics Opt-Out.
Links to Third-Party Websites
Our website may include links to third-party sites, such as social media platforms or external booking systems. Please note:
- This Policy does not apply to third-party websites.
- We are not responsible for the privacy practices or content of linked sites. We encourage you to review their privacy policies before providing personal information.
Data Security
We prioritize protecting your personal information by implementing reasonable administrative, technical, and physical safeguards. These measures include:
- Secure storage of sensitive data (e.g., encrypted payment information, if applicable).
- Regular monitoring for security vulnerabilities.
While we strive to protect your data, no system can be completely secure. By using our services, you acknowledge that data transmission over the internet may carry inherent risks.
If you suspect a breach of your personal data, please contact us immediately at 4228 N Craftsman Ct #1, Scottsdale, AZ 85251 or call us at 480-946-2015.
Do We Collect Information From Children?
Our services are not intended for individuals under the age of 16. We do not knowingly collect or process data from children. If we learn that we have collected personal information from a child under 16 without parental consent, we will take appropriate action to delete that data.
Limitation of Liability
To the maximum extent permitted by law, Ramon Bacaui Hair & Medspa LLC will not be liable for:
- Any incidental, indirect, or consequential damages arising from your use of our website or services.
- Damages exceeding $100 or the cost of the services provided.
This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.
Limitation of Liability
We reserve the right to update this Policy at any time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page with the “Last Updated” date revised. We encourage you to review this Policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Ramon Bacaui Hair Salon and Med Spa
4228 N Craftsman Ct #1, Scottsdale, AZ 85251
Phone: 480-946-2015
Or fill out the form below.
